A leading medical supplies distributor shares counter-intuitive practices

Owens & Minor is one of America’s best kept secrets. It is a Fortune 500 company with 100 years history, significant sustaining financial strength regardless of the economy, leading quality and among the elite in customer satisfaction and employee loyalty. In this interview Craig Smith shares the many unexpected and counter-intuitive yet completely practical practices utilized at Owens & Minor.

Interview Aired: 10/12/2008