A winning culture in financial services

In this interview with Robert Reiss, Paul Blanco of the Barnum Financial Group, shares many unique practices such as hiring, training and aggressive customer outreach that has helped Barnum to become one of the fastest growing financial service businesses in America. Blanco addresses the value of helping educate the customer, the significance of employee retention to customer service, and the extensive investment in hiring only persons who are highly certain to fit into the Barnum Financial Group’s culture.

Interview Aired: 07/13/2007